What is Shifaiya?

Shifaiya is a wellness brand offering 100% natural and herbal oils for hair, skin, and overall health.

Are Shifaiya products really natural?

Yes, all Shifaiya products are made from pure, chemical-free, and natural ingredients.

 

Where are Shifaiya products made?

Our products are proudly made in Pakistan with a focus on purity and quality.

What makes Shifaiya different from other brands?

Shifaiya offers pure, herbal-based oils without harmful chemicals, ensuring natural healing and care.

Is Shifaiya suitable for all skin and hair types?

Yes, our oils are safe and effective for all skin and hair types, including sensitive skin.

What are the benefits of Shifaiya Mustard Oil?

It strengthens hair roots, promotes growth, and provides nourishment for scalp and skin.

 

What are the benefits of Shifaiya Coconut Oil?

Our coconut oil deeply moisturizes, strengthens hair, and softens skin naturally.

 

Does Shifaiya Herbal Hair Oil help with hair fall?

Yes, it is specially formulated with herbal extracts to reduce hair fall and promote thicker, healthier hair.

 

Can I use Shifaiya oils on children?

Yes, our oils are safe for children, but we recommend a patch test before first use.

Can Shifaiya oils be used for cooking?

Currently, our oils are made for external use only (hair, skin, and massage).

Do Shifaiya products contain chemicals?

No, our products are 100% chemical-free.

Are Shifaiya oils tested for quality?

Yes, we follow strict quality checks to ensure purity and safety.

Do Shifaiya products have any side effects?

Being natural, they usually don’t cause side effects, but we recommend a patch test for sensitive skin.

Are your oils suitable for sensitive skin?

Yes, but always perform a small test before applying fully.

Are Shifaiya products vegan and cruelty-free?

Yes, we never test on animals and use only plant-based ingredients.

How can I place an order?

You can order directly from our website, Facebook page, or WhatsApp.

 

Do you deliver across Pakistan?

Yes, we deliver to all cities in Pakistan.

How long does delivery take?

Delivery usually takes 3–5 working days in major cities and 5–7 days in other areas.

We offer affordable flat delivery charges nationwide.

We offer affordable flat delivery charges nationwide.

 

Can I track my order?

Yes, once shipped, our team will share the tracking details with you.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) across Pakistan.

 

Do you offer refunds?

Yes, refunds are available if you receive a wrong or damaged product.

How do I return a product?

You can contact our support team at +92 310 1208111 to arrange returns.

In what condition should I return the product?

Products must be unused, intact, and in original packaging.

 

Do I have to pay for return shipping?

If the error is ours (wrong or damaged product), return shipping is free.

Can Shifaiya oils be used daily?

Yes, daily usage is safe and recommended for best results.

 

How should I store Shifaiya oils?

Store in a cool, dry place away from direct sunlight.

 

Do you offer discounts or bundles?

Yes, we regularly offer discount deals and bundles on our products.

 

Can I gift Shifaiya products to someone?

Absolutely! Our oils make a perfect natural gift for your loved ones.

 

How can I contact Shifaiya for queries?

You can reach us at:
📞 +92 310 1208111
📧 support@shifaiya.com